Terms of Service
Last updated: May 16, 2026
1. Acceptance of Terms
By accessing or using PetMates ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Service.
2. Description of Service
PetMates is a pet social network and care platform that allows users to create profiles for their pets, share photos and videos, connect with other pet owners, track pet activities, participate in training programs, and receive community support.
3. Account Registration
You must be at least 13 years old to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate and complete information when registering.
4. User Content
You retain ownership of any content you post to PetMates. By posting content, you grant PetMates a non-exclusive, royalty-free license to use, display, and distribute your content within the Service. You are solely responsible for the content you post and must ensure it does not violate any applicable laws or the rights of others.
Prohibited content includes, but is not limited to: content that is abusive, hateful, threatening, sexually explicit, promotes animal cruelty, or infringes on intellectual property rights.
5. Community Guidelines
Users agree to treat all members of the community with respect. Harassment, spam, impersonation, and the sharing of personal information without consent are strictly prohibited. Violations may result in account suspension or termination.
6. Termination
PetMates reserves the right to suspend or terminate your account at any time, with or without notice, for conduct that we believe violates these Terms or is harmful to other users or the Service.
7. Disclaimer of Warranties
The Service is provided "as is" without warranties of any kind. PetMates does not guarantee the accuracy of any content posted by users. Veterinary advice shared on the platform is community-generated and should not replace professional veterinary care.
8. Limitation of Liability
To the fullest extent permitted by law, PetMates shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.
9. Changes to Terms
We may modify these Terms at any time. Continued use of the Service after changes constitutes acceptance of the revised Terms.
10. Contact
For questions about these Terms, please contact us at support@petmates.app.